Notice of Privacy Practices

How we use and share your health information

Treatment. We use your health information and share it with others who treat you. Example: your nurse updates your physician on your progress.

Payment. We use and share your health information to bill and be paid for your care. Example: we send Medicare the information it needs to pay for your home health services.

Health care operations. We use your health information to run our agency. Example: we review visit records to check the quality of care.

With people involved in your care, and for disaster relief. We may share relevant information with family members or others involved in your care or payment for it, or with disaster-relief organisations, unless you object.

Without your permission, where the law allows or requires.We may also use or share your health information: as required by law; for public health activities; to report suspected abuse, neglect or domestic violence; for health oversight activities; in judicial and administrative proceedings; for law enforcement purposes; with coroners, medical examiners and funeral directors; for organ and tissue donation; for research under the conditions the law sets; to avert a serious threat to health or safety; for specialised government functions; and for workers' compensation.

Stronger state law. Where Pennsylvania or Florida law limits a use or disclosure more than federal law does, we follow the stricter law.

Uses that need your written permission. We need your written authorisation for most uses and disclosures of psychotherapy notes, for marketing, and for any sale of your health information. Any use or disclosure not described in this notice also needs your written authorisation. You may revoke an authorisation in writing at any time, except to the extent we have already acted on it.

Your rights

You have the right to:

• ask us to restrict certain uses and disclosures of your health information. We are not required to agree, except that we must agree not to share information with your health plan for payment or operations about an item or service you paid for in full yourself, unless the law requires the disclosure;
• receive confidential communications of your health information;
• inspect and copy your health information;
• amend your health information;
• receive an accounting of disclosures of your health information;
• receive a paper copy of this notice on request, even if you agreed to receive it electronically.

To use any of these rights, send your request in writing to our Privacy Officer.

Our duties

The law requires us to maintain the privacy of your health information, to give you this notice of our legal duties and privacy practices, and to notify you if a breach of your unsecured health information occurs. We must follow the terms of the notice currently in effect.

We may change this notice, and a change may apply to all health information we hold. A revised notice will be available on request, in our offices and on our website.

Complaints

You may complain to us or to the Secretary of the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. To complain to us, contact our Privacy Officer. We will not retaliate against you for filing a complaint.

Contact

Privacy Officer, CarePine Home Health Care — (888) 507-2997