Privacy Policy

Information We Collect

CarePine Home Health Care (“CarePine,” “we,” “us”) collects personal information you provide when you request services, submit a contact form, apply for employment, or browse our website. This may include your name, address, phone number, email address, insurance details, and health-related information necessary to coordinate care.

How We Use Your Information

• To provide, coordinate, and improve home health services
• To communicate with you about appointments, care plans, and billing
• To process employment applications
• To comply with legal and regulatory obligations
• To improve our website, services, and patient experience

HIPAA & Protected Health Information

As a Medicare-certified home health agency, CarePine complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected health information (PHI) is handled in accordance with our Notice of Privacy Practices, which is provided to patients at the start of care. Your PHI will not be used or disclosed without your authorization except as permitted by law.

Data Security

We implement administrative, physical, and technical safeguards to protect your information. These include encrypted data transmission, access controls, regular security audits, and staff training on data privacy.

Cookies & Analytics

Our website uses cookies and similar technologies to analyze site traffic, improve functionality, and personalize your experience. You can control cookie preferences through your browser settings. We do not sell your personal information to third parties.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights or to ask questions about our privacy practices, please contact us.

Contact Us

If you have questions about this Privacy Policy, please reach out: